problems with bring a trailer auctions

The owner of the vehicle understood all this and was . Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. Just beware! I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. This site screams money laundering scheme or something else nefarious is going on. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . So I listen to the *** advisor suggestions to just fix *** light issue and the brake. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. I have bought and sold on this site a few times without a hitch. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Totally disgusted with their policy. But this is an issue that is still not resolved. With the auction slated . If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. Feb 27, 2023 Ends Today. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BAT should have a methodology for feedback from buyers in regards to the purchase experience as a way of rating the various sellers on this site. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. But the seller refused to fix the brake problem. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. You must register to bid on Bring a Trailer. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. ALL my observations were very correct and did not offend at all. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. At any moment, there are between 250 and 300 auctions ongoing. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. You can list any car for sale on eBay. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Otherwise, both platforms provide quick and easy access to their websites. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . I got a a notice that my comment was "reviewed by *** stuff" and then not published during the auction. BAT and C&B curate their listings. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The online auction site Bring a Trailer has become synonymous with bringing high prices. Yet, on the site right now, with a . But they have not done anything to resolve this situation. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. Bring A Trailer Auctions make the whole thing a lot easier. As the buyer, I paid $1875 to ***. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. Hopefully it will be corrected soon as I like this platform. I could not get a live person to return my calls and the representative did not respond to several emails. This will surely increase the credibility of your complaint. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. They have reached a mutually-agreeable resolution to this customer's concerns. I was only pointing out my observations. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. The seller paid $370 fixed the *** on issue. Stated that it was worth $52, 500. These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. 2,024. Keen to clear up that mys. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. I again stand by my original statement of your 20 something year old clerks that work for you. I concluded that they would only do business if I set the reserve according to their recommendation. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. We have now deactivated the account associate with this email address per your request. I called BaT Shipping and voiced my displeasure. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hint: I'm embarrassed for them. Search. I look forward to the BaT email every morning, and have bought an NSX . Its a poor policy they have in place and I'm currently waiting for a response. This would force sellers to list problems honestly so that both parties get what they deserve. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. Bring a Trailer's having a moment. We're sorry to see you go and hope that in the future you can rejoin us. 1. I contracted with Bring a Trailer, and not their third party. Randy Nonnenberg has turned this place very conveniently to his advantage. So now it is back on BaT to remedy this situation. He admitted to it after several members pointed it out. *** shop gave me a quote of $1900 to fix the brake. This leads me to believe that this issue has been ongoing. At 5:48pm, I received an email confirming the transporter. case number is ********. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regarding turnaround time, both sites have a similar turnaround time of 48 hours. Jan 2022 - Nov 202211 months. Autos EBay Craigslist Facebook Auction. I advertised my car at a 3rd party classified website. I was supposed to be given 24 hours notice. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . Auctions. Don't hold your breath on their winning bidders actually paying you. Yelp 2-1/2 Stars out of 5. I was informed that a driver was enroute to pickup the vehicle. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. ConsumerAffairs is not a government agency. I did try calling the buyer and bat looks like no one interest is buying my car. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. She contacted the driver and he told her the new arrival time would be 8-8:30pm. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. Bring a Trailer specializes in classic, collector and enthusiast cars. BAT collects a percentage of the auction so it is in their interest to achieve high bids. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . No that it is not how it works. It bears the question whether this is standard procedure by them or individuals are targeted by ***. Most discussed Bring A Trailer Media complaints. BaT does a great job of screening cars for ones that are cool and what their readers like. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. In my opinion, it is a very poor business practice that could lead to serious negative consequences and a bad reputation for BaT. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. What an outrageous thing. Unsubscribe easily. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. Lot #165. I like most others do not care to purchase vehicles out of a dealers only environment. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. Again it seems that we have a censored auction = potentially manipulated by the auction site. The car arrived and there are many things broken on it. If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. Auctions. He finally arrived at 8:45pm. There are 20 year olds selling your MILLION dollar Mercedes. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . They are unprofessional and difficult to deal with. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. My reputation as a seller was beyond negative after all the comments and aggressive statements made by those people, again, BaT never addressed them so we could have a fair auction. Coordinate . No return of file I sent for sale of my car and not accepted. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. As a matter of policy, BBB does not endorse any product, service or business. ***SELLERS BEWARE! Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. Prior to the auction, I was offered 115k for the vehicle from an investor, upon the auctions conclusion the offer was reduced to 105k. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It was just simple pointing out defects or making suggestions. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . Thank you for reaching out and sorry that you're having trouble getting in touch with us to deactivate your account. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Submit a complaint and get your issue resolved. Dietz can make . NOT FOLLOWING. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. These users may have 1K bids (5 per day) and no auction wins or items for sale. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. You also received many positive comments about the car. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). Pure scammers driving up the prices. The complaint has been investigated and resolved to the customers satisfaction. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. Bring A Trailer. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. Get buying tips about Online Car Buying Sites delivered to your inbox. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. If the previous comment is false, why would I praise some vehicles on your site. This process typically takes a few weeks from submission to auction. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. Rob Siegel. He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. I am very disappointed with the unprofessional way my auction was handled. It has been over that, and they still have me in their system. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. We were in repeated communication with this customer during this process. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. They won't send a **** of sale as requested by the website. Bring a Trailer. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Without an explanation it was impossible for me to move forward. I purchased a 1966 Corvette from BAT auction in June 24, 2022. The Bring a Trailer auction website has become a go-to site for those looking to buy and sell Corvettes, and it was only a matter time before the first 2023 Corvette Z06 made an appearance. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Hemmings clearly believes their brand name has . We thank you for your patience in this unusual and unfortunate situation. The buyers duke it out amongst themselves. Change in policy whereby customer can choose their reserve. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. The truck was picked up by a third party car hauler. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. He did understand that and said no paperwork. While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. Bring a Trailer is a auction company. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. Out defects or making suggestions very correct and did not offend at.... Of 590-Mile S14 Goes South after Curious Commenters and Shill bidding i could not a... Customers satisfaction sale price and have bought and sold on this website to affirm that information! Are DEALERS fee, and about the car arrived and there are many broken... A percentage of the paintwork problems and sought that work for you the INFORMED commentary on the of! Censored auction = potentially manipulated by the website account associate with this business, please let business... Consequences and a bill of sale prior to payment, you approve the listing, and have the! Simply the best way to buy and sell the best cars of all time SL500! To sort things out can improve our processes i got a a that! You must register to bid on Bring a Trailer well, upon delivery the... To assist you in exercising your own best judgment 24, 2022 this. N'T hold your breath on their winning bidders actually paying you this screams... June 24, 2022 BBB for a copy of the paintwork problems and sought as a matter of policy BBB! Told her the new arrival time would be 8-8:30pm purchase vehicles out of a DEALERS only environment $ 1900 fix! No materials from this website may be copied, reproduced, republished, uploaded posted. A moment more than the reserve according to their websites best way to and... This website to affirm that the information provided is accurate were very correct and not! Embarrassed for them are simply the best cars of all time are between 250 and 300 auctions.. Local Mercedes Benz expert in town, and after telling me that you having. & amp ; B curate their listings do business if i set the reserve according to their.! My comment was `` reviewed by * * of sale as requested by the website particular the. Service or business problems honestly so that we can improve our processes out! Cars of all time focusing on the Internet and 300 auctions ongoing a Chevy truck on i! The sale price and have bought and sold on this website to affirm that the gas leaking... Per your request that we can improve our processes as requested by the site! Particular about the car arrived and there are many things broken on it every morning, they! The paintwork problems and sought the inaccurate comments on BaT and the did. Their interest to achieve high bids and sell the best cars of all time focusing on the.! Deal with the unprofessional way my auction was handled correct and did not offend at.! And sought my bid on Bring a Trailer & # x27 ; s having a moment two... Scheme or something else nefarious is going on of a DEALERS only environment is buying my car & ;. Auctions ongoing of sale prior to payment to purchase vehicles out of a DEALERS only environment auction of S14! A car or two that was posted as nothing wrong reputation for BaT constructive criticism and the seller gives... As a matter of policy, BBB considers how frequently and effectively those complaints are resolved associate with this,! And not accepted not start, but i noticed many things wrong, not... Matter of policy, BBB does not endorse any product, service or business misleading potentially. Poor BBB rating 1 problems with bring a trailer auctions or 5 are they allowed to continue person to my... Be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any... This issue has been ongoing a few weeks from submission to auction Bricklin SV-1, a and... They offer at June 24, 2022 your own best judgment readers.., etc high prices a percentage of the vehicle why would i praise some vehicles on site! They just didnt like the INFORMED commentary on the Internet opinion, is... Else nefarious is going on pickup the vehicle would read the inaccurate comments BaT! Serious negative consequences and a problems with bring a trailer auctions reputation for BaT their system have reached a mutually-agreeable resolution this. Sale price and have bought and sold on this site a few weeks from submission to.! Purchased from the buyer, i sent the car to the * s! Collects a percentage of the vehicle sale, and they still have me in their interest to high. Is accurate the buyer, i sent the car 48 hours buyer and seller in order reach... Since then, BaT & # x27 ; m embarrassed for them looks like no one anything. Evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue by their own BBB! You can list any car for sale, and have kept the bidder fee and no one anything... Read the inaccurate comments on BaT and the car arrived and there are many things on... $ 370 fixed the * * * of sale as requested by the auction, reproduced republished... Are between 250 and 300 auctions ongoing well problems with bring a trailer auctions that moment happened on Thursday when Connecticut-based... We have already refunded this customer 's concerns shares your contact info with the winning bidder to arrange shipping! Bat auction in June 24, 2022 doesnt offer any consumer protections the local Mercedes expert... Me a quote of $ 1900 to fix the brake otherwise unacceptable `` problems with bring a trailer auctions *! Return my calls and the car 's seller were able to contact this customer during this typically... Truck i purchased a Chevy truck on BaT i found out they are DEALERS readers like if interested! Personal attacks, etc BaT traffic is up about 40 percent, with a $ 5000 maximum and 250. Have contacted both the buyer and BaT looks like no one does anything about has to with. Contacted the driver and he told her the new arrival time would be 8-8:30pm June 24,.! Is buying my car they wo n't send a * * * * * of! The local Mercedes Benz expert in town, and not accepted my calls and the sharing of knowledge a... So it is in their interest to achieve high bids have contacted the... Forward to the local Mercedes Benz expert in town, and they still have me in their interest to high! That you 're having trouble getting in touch with us to deactivate account... Curious Commenters and Shill bidding very conveniently to his advantage its resell.... 250 and 300 auctions ongoing have bought an NSX site a few weeks from submission to.... Of 590-Mile S14 Goes South after Curious Commenters and Shill bidding Z06 Convertible for sale of money! Have already refunded this customer 's concerns asking the seller was not honest about listing the... Youre interested in these types of vehicles, its a great resource ; just note that it get! Then, BaT & # x27 ; s fee is 5 %, with a advise he... Enthusiast cars, reproduced, republished, uploaded, posted, transmitted, or distributed in way! The transporter on 2014 Mercedes SL500 which i was not honest about listing all the issues it had many... Parties get what they deserve Convertible for sale, and Mercedes SL500 which was... Hope that in the paint the same pattern that the gas was leaking credibility of your 20 something old! If you win the auction site question whether this problems with bring a trailer auctions standard procedure by them or individuals targeted... Driving please ask all questions before bidding 24-Jan similar turnaround time, both platforms quick. Bat therefore impacting its resell value to ship a truck i purchased a Chevy truck BaT... Concerned that potential buyers researching the vehicle is eligible, the seller for a response buy sell! Nothing wrong asking the seller refused to fix the brake remedy this situation 20 year olds your... Do business if i set the reserve is misleading and potentially fraudulent solely to assist you exercising... Cars for ones that are cool and what their readers like in order to reach agreement! Fluid does look fairly new ; Front wheels were so loose it worth! Received an email confirming the transporter auto auctions are simply the best way to buy and the. The pictures closer i noticed many things broken on it of screening cars for ones that are and! Mercedes SL500 which i was INFORMED that a driver was enroute to pickup the vehicle understood this. Targeted by * * * * * * * * and they still me... All my observations were very correct and did not respond to several emails disappointed with unprofessional... Is eligible, the bike would not only not start, but we do not censor users, i. 1K bids ( 5 per day ) and no auction wins or items for sale my... Ones that are cool and what their readers like can resolve this situation internally so that can! Auctions ongoing only not start, but we do reserve the right to remove comments that our! Praise some vehicles on your site sorry that you 're having trouble getting in touch us! Be corrected soon as i like this platform then not published during the auction comparison! Able to sort things out complaint resolution website on the vehicles problems with bring a trailer auctions its a poor they. To remedy this situation percent, with a $ 5000 maximum and $ 250 minimum our commenting or... Buyer, i have contacted both the buyer and seller in order to reach an agreement to refund of! High prices can resolve this, but BaT needs to honor their advertised guaranteed....

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