firstmark services lawsuit

They start with a D. They used to be Sallie Mae and then Great Lakes. I am still paying for my daughters student loan, moreover I am 40% serviced connected disable veteran and was told I didnt qualify for student loan forgiveness. Give us a call. I had no idea when I was solicited to consolidate that it was a private lender and I would loose eligibility for government programs. I just emailed Nelnet, I saw where my J loans will not be considered for debt relief and I wonder why, they have always been able for me to be on the income programs due to lack of income and now E and J are showing a zero balance due because I filled out for another deferment due to not being able to pay. Yes! We're a service company specializing in consumer finance, telecommunications, and K-12 and higher education. I dont know how to put these somewhere else. I was always under the impression these were Federal Based loans considering when I started school at MSB (which now has been sued and shut down) I was led to believe I was taking out Federal Loans and not private loans for many years now. Im also in the same situation with Nel net. Their story on how to do this changes monthly! Absolutely ridiculous practice i feel so dumb falling for it all and stuck with loans i can not pay for. Im with all these people!!!! To assist consumers in combatting the widespread misreporting, the FCRA provides consumers with a right to dispute inaccurate items on credit reports but the system is flawed. I think I went through the William D Ford program to consolidate my loans to get a lower interest rate, I thought this was a federal program too and while I diligently made payments now for years my Great Lakes server turned me over to Nelnet and found out only recently this is not a Dept of Ed loan there seem to be many of us in this deception. This loan is also a PLUS student loan was taken out for my daughter around 2007. I am told based on my loan type which they claim is dept of ed does not qualify for pslf, cares zero interest or any other benefits. Please feel free to contact me about this matter : Gutiervd27@gmail.com Enough is enough & these companies shouldnt get away with their greed!! Many or all of the companies featured provide compensation to LendEDU. They told me that Nelnet could take them back on bc of the miscommunication as I had proof and they refused. Required fields are marked *. Id like to be included in this class action. I would definitely like to be involved My school is holding my Bachelors because of Helmet. Totally aggravated with the whole concept. My daughter was also duped by nelnet. I consolidated a student loan debt through a federal program (William Ford??? Yes please add me to the list. Also, Remington college lied about their placement numbers and was keeping peoples grant money. Isner-Monticello, filed the class action lawsuit after learning the CARES Acts deferment of payments would not apply to her Nelnet student loans. I have been misled by nel net also I have paid in triple what was borrowed and still owe the same amount I borrowed. So it has been increasing in interest since 1989!! Hello, I have federal student loans being serviced by Nelnet. I am so upset. I meet all requirements forgiveness and needs to be considered. The service agent told me I wasnt allowed to pay more than I owed which was $0. How can I join the class action? I have 5 years left on my mortgage which was double my loans and my student loans would still be another 15 years if I had not paid extra. Yes, I was also denied Deferment from the CARES Act and found out they werent associated to Education Depart that had allowed deferment. The system is completely broken. Unfortunately I have completely given up hope of ever repaying these loans. Please include me in this. Why would they misrepresent themselves like this. my child misses my ex boyfriend. Nelnet took over 25 years of student loans. I feel cheated. Vultures. I was told my loans were federal student loans and I thought they were until reading this article. for 15 + years My loan should have been forgiven but now theyre trying to tell me that someone else holds my loan? Phone: 888.538.7378 (7 a.m. - 8 p.m. (Central) Monday - Friday) Mail: Payments: Firstmark Services, P.O. I just read this article. The clerk is directed to add Ms. Myrick's email address to the docket as follows: Myrick_tashay@yahoo.com. I currently owe on NelNet student loans in the middle district of Florida. Now out of nowhere Nelnet says my balance is $83K and I am paying $491 a month. Assuming a price of $10.00 per share of FirstMark Class A common stock at the closing of the transaction, each share of FirstMark Class A common stock would receive shares of the post-combination . At that time my eligibility for 120 payments toward loan forgiveness dropped back to zero. Same Here. They were all sold to Nelnet. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I owe $173,000+ and have a couple nice degrees hanging on my wall but no job! According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. Isner-Monticello says shes a licensed attorney living in Florida. Only now realizing it during the pandemic. The private student loan market has less transparency, fewer mechanisms for oversight, and a smaller scale of substantive protections for borrowers than other areas of consumer finance, the report from the Student Borrower Protection Center claims. I am experiencing the same issue with my nelnet loans. I received a letter from nelnet stating that it was time to pay my loans back. Now they want my stimulus checks even though I have been deemed Permanently Disabled since August 2013. I have a Nelnet student Loan account as well. I have $15,000 outstanding since 2014 and was told I had to get a loan to continue studies for my Bachelors. I thought is was backed by the government as well. status of any class action settlement claim. I also had this loan and the pressure, the cost of living and the monthly payment made it very difficult to move forward. Let us know in the comments below. I have been using them since 1998 to the tune of 42k. Just found out my Nelnet serviced loans are not Dept of Ed loans but are privately held- totally misrepresented when I consolidated years ago. Class Action Against Firstmark Services. I was put in forbearance twice without asking. Very inept and disappointing process with this company. I have Nelnet too, I though that FEDLOAN had them since Nelnet was being active as of Dec 2020 but when I went to do FEDLOAN acct I see that there are no loans to see. Please help! Somehow, they reassigned my student loans to Nelnet without my permission. Iam 63 years old, permanently disabled and was told the I ly way to have my loans forgiven is to file an app and provide proof of SSA, I did and they are still saying I am not disabled. Firstmark Credit Union (formerly San Antonio Teachers Credit Union) is a member-owned, locally controlled not-for-profit financial cooperative. Im so confused by them. I thought that they were Department of Education. They are private and a horrible company. Sort. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Nelnet stole my money all through COVID no interest deferment. v. Nelnet, Inc. et al. I took out Federal Direct Loans in the early 2000s, and now they have D in front of them. It is far too complicated for me to understand, but I know conflict of interest when I see it. Electronic Funds Transfer Act Rosenthal Fair Debt Collections Practices Act, New to ClassAction.org? I have had student loans that were nelnet and supposedly federal government. But they cannot or will not tell me when they took over the loan, how they came to own my loans, and why I was never informed of the change. Case Number : 1:22-CV-05545. Never heard of them but suddenly they were my student loan provider. Nelnet never bothered to cancel or stop any of my loans even when aware that my college was closed down for fraudulent handling of funds from the government and student loans. I didnt know then, I was practically part of their scheme and bad practice. This company has been a difficult situation. I still have mine too that are stamped like that. I am one of the many thousands misled by Nelnet. How do I join this class action law suit? Student Aid. It clearly has on my paperwork department of education. I am not in Florida I am in Michigan. I have nelnet loans that have been reported late when actually enrolled in school. You can also mail payments to Firstmark Services, P.O. However, when I eventually called to verify this, they corrected me and made me aware that was just a payment for them to keep my loans deferred. Once I told them I was still attending college and could do that myself, they quickly allowed me to close my account with them without penalty. Ive been paying for years and the loan doesnt seem to move. Goes to interest monthly. Ive gotten letters and calls. I had nelnet for years until my loan was sold again. Please I was told they are private loans now. same here. I thought nelnet was a federal loan too. NelNet is horrible. I never got a job in my field and i have small children so i havent been back to work in a few years. Brenda, Every since Nelnet took over my loan, I still thought it was a federal loan. The next agent told me no again, so I read them the clause that was right there on their website. I was also scammed by them. If you want to reach Firstmark by phone, you can do so by calling 888-538-7378. Borrowers: FirstmarkServices.com: When you log in to your FirstmarkServices.com account, you can make payments, check your balance, opt in to paper statements, sign up for auto debit, and explore other information related to your loan. If it is a federal account why dont we qualify for the COVID interest suspension. If not direct me to someone that can help in alabama. I was limited because other than the local library, I did not have internet at home between 2011 and July 2019. I filed a complaint with BBB and will file a complaint federally too. These were government backed loans. Nelnet did not tell me the truth about my loan. Same story as everyone else. ADD ME. I typed my email wrong above! Check the Status of my Application. The complaints primarily related to Billing/Collection Issues. Nelnet never let me know they were taking over my loans. I do confess to feeling resentment that I am not included in those receiving relief on student loans right now because I have only just risen above poverty for the first time in my 39 years. The entire time I was lead to believe that my loans were still federally held. I cant find a job in my field and cant afford the payments. I think this is probably the case with anyone associated with Nelnet in any way. Now how hard could it possibly be for the very agents of Nelnet to find the correct information that they own these loans? I contested these late payments with Experian, Nelnet has now twice reaffirmed to the credit bureaus that these payments were late. Email: customer.service@firstmarkservices.com. My student loans are with Nelnet. Find the status of a student loan or loan refianance application, request funds, or pay an existing loan at Citizens. What incentive does any student loan servicer have to provide good service if they are allowed to own the very debts they service. I have nelnet loans. I was also misled to believe that Nelnet was associated with the department of education. I have never made any payments on the loans due to financial hardship. Now we find out they are not federally backed when they lead us to believe that all along. I found out last year my loans were not or no longer are federal loans when I tried to get assistance because rising health insurance premiums and family medical bills pinched my budget too much to afford to pay any longer. While currently on the phone and trying to take advantage of the Covid Repayment Extension, the rep is beating around the bush with why they cant give me an extension with CONSOLIDATING my loan. The lifetime education interrupted my studies and I was influenced with misleading loan information. One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. Please add me to your list. Who is holding them accountable? At this point, I dont even know when I consolidated, as I have been in repayment for more than 20 years. I asked for relief in 2011-2014 years. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! They have changed me almost 12k in interest. My current monthly payment is too expensive and I . How do we join this lawsuit? I never chose to have my loan sold in the private market. I too am victim of Nelnet deceit and finding they dont have the adequate documents to support their collection efforts. When I realized that the interest on my loan accrued to the tune of over 6000 dollars in just 2021 I contacted them. The representative on the phone stated that my loans were considered commercial even though I was led to believe they were Federal loans. Thinking they were part of the federal government. of Ed/Nelnet. I too have Nelnet student loans and didnt realize they were not considered Federal when the covid hit, Add my name please and email with next steps. I found this out during Covid too, all this time I had been misled. He was told by an employee that he could make partial payments and that would be put on the back end of his loan three months later he was notified that he was delinquent. If, you do a national class action add me to the case please. I applied for my loans through the FAFSA and was given federal stafford loans; some subsidized, some not. I didnt recertify my income because I wanted to pay on my loans and I didnt exit the program because the service agent told me I could only enter the program once and once I was out I couldnt get help from it in the future. I have nelnet consolidation of school loans. I have a Nelnet loan, I do not live in Florida but would like to be included in an applicable suit. I am incredibly grateful and even more so that I now work in the food packaging industry and did not suffer job loss. How were we to know they are owned or sold to someone if not notified. I did more research on the website and found no evidence that I couldnt do this because of the payment plan I was in. I called Nelnet about the Cares Act. I was also scammed by Nelnet. This is so wrong. I too have been misled about the Dept. Read more here: Camp Lejeune Lawsuit Claims. Case assignment: Random assignment. We go to school to better our lives; to be successful in a career; and to be financially stable with being able to take care of our families and pay our bills. Nelnet told me my loans dont qualify for any reductions because they were not the type of Federal loan that qualified. What can be done about it now? I certainly need representation with Nelnet. 25 years of loans, I have a loan with Nelnet and I am having a hell of a time in reaching them online for my taxes. They are not government based loans. I live in WV and was always under the impression I had department of Education student loans until COVID-19. Id be interested in joining the case against them. So thinking they were backed by the government I just received a letter stating I am pre-default. They are listed on the edu.gov site when considering consolidation. These people are preying on students who are simply trying to make a better life for themselves. I also tried to log onto the website and it rejected my info. Need loan forgiveness since they are private. I was unaware of any of this until recently. Unfortunately they did not suspend my account during determination period. Pay by mail: Send your student loan payments to Firstmark Services, P.O. Please see my post, sounds like a similar experience never knew they consolidated me into a private bank held loan! Nelnet is my student loan servicer. According to the lawsuit, this arrangement was in place from at least as early as 2011 through at least 2019, a time in which the defendants' senior executives and managers conspired not to "solicit, recruit, hire without prior approval, or otherwise compete for employees," per the case. Case Details Parties Documents Dockets . Nelnet wants verbiage that SSD does not use as in total and permanent. In a refinance, the new lender pays off the old debt, and the borrower repays the new lender according to a new loan contract. So I did. I keep getting interest every month through Nelnet. They do not have all pertinent financial information right at hand? I borrowed around 40,000 have paid 60000 in interest and 34000 in principle and still owe 39000 how does that work. I worked in public service for over 10 years. I dont know if it is legal or not, but I have been on income-based repayment and not had to pay much, as I am low-income, and live in poor rural area. So its a great time. Thank you, I have 42,000 in student loan debt from Nelnet. Back in 2020 they granted the CARES benefit to suspend payments. The added interest increased my loans by over 25%. Please add me to this lawsuit! Why am I not eligible for any public service relief or other pending relief when Ive paid my bills religiously for 25-years? I am a service connected veteran who recently began receiving ssdi. Im with Nelnet and have a D on my account. Were open And my daughter has one that is supposed to threw the federal loan finding out its with Nel net. Very unhappy is an understatement. I currently have a Nelnet student loan that they consolidated from, what they told me was, 5 different high interest government loans into one. On June 12, 2020, I again asked a Nelnet service agent who owns my loans. I have issues with Nelnet. I just found out today about Nelnet being a private loan servicer. Also promised jobs that never works kept and lied about it to keep me going. I could only defer payment while accruing interest. I did some research and see the federal government dropped Nelnet as of December 2020. But it isnt right not to trust the loan servicer backed by the federal government. Please add me to the lawsuit as well. Like many here I am also found this out during covid. Organizing for class action lawsuit against Firstmark Services and petitions against the company. What changed? In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. I have been on income based since it came out and now even though I made less the past 2 years they say that I do not qualify. when i called nelnet and asked how I could be included in the no interest deferment plah they told me that was not possible. Company profile page for Firstmark Services LLC including stock price, company news, press releases, executives, board members, and contact information Box 2977, Omaha, NE 68103-2977. I struggled so hard to get through these layers of bad information and advice that I should never have been in and now I do not qualify for federal assistance on federal stafford loans that I had no idea were owned by Nelnet. Most focused on issues dealing with the . I have 2 loans I got through citizens bank and they were sent to firstmark. Im not getting anywhere making payments. I told her that I was given the wrong information in the past, that I had contacted Great Lakes who said they didnt own my loans, and asked her to pass me to the next person who would have higher clearance if she didnt have better information. I am just learning from this information today, that theyre not. Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: 7am - 8pm Mon - Fri (CT) I would like to join as well. All Rights Reserved. My Loans were way before I got Married. I was also under the assumption they were federally funded loan. I received a call in 2011 to enter income based plan, the capitalized interest was 23000, then I received a call in 2017 to enter a revised income based plan, they stated it would lower my payments, but received 27000 in additional capitalized interest, after they said that they would not capitalize my loan again. Wells Fargo paused mortgage payments for some customers without asking. Im in shock! I, like many others are currently employed due to the pandemic and I have . My loans were all applied for through FASFA and started out as Federal loans. But if I am I have nelnet and also thought they were a part of the government. Ive been with Nelnet for a long time now and also thought my loans were federally protected. Firstmark Services is a student loan servicer and a division of Nelnet, which is a company that manages federal student loans. How do I find out what is going on with this? Im not sure what to do. Its like being raped over and over every month. but transferred to Firstmark Services, a division of Nelnet on March 20, 2021. This applies to certain schools or educational service agencies that serve primarily low-income families. In 2001 I sold my account to Nelnet (their Servicers were not discussed). My other loan servicer nelnet understood and told me that I was all set. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. The exact number of members in the Class is presently unknown, can only be ascertained through discovery, and can easily be identified through Defendants records or by other means, according to the class action lawsuit. Im reading all these comments and its sad that Nelnet has been scamming people and changing loan statutes!!! Nelnet used predatory lending techniques to change our loan type to some sort of consolidation loan they no longer offer and will not get us out of. Switched over about a year ago. I ended up having to redo my loans as direct loans with Fed Loan Servicing. They can blame all their bad advice on unknowledgeable service agents. I was under the impression that my loan was consolidated, it actually says consolidated on the website under my loan information. I have had several student loans in different amounts. Nelnet lied to me saying I did not qualify for the Covid relief because they are government backed loans. I never took out a private loan to my knowledge!! I then started receiving statements from Nelnet with a $2100.00 monthly payment, and I did not even make that amount in a month. These student loans and the prior carrier of the student loans prior to Nelnet getting them are still causing me credit issues to this day. And the login is StudentAid.gov I was lead to believe through my original loan servicer Great Lakes, who sold my loans to Nelnet in 2019, that my loans were held by the federal government. I too have loans from NelNet and was led to believe they were federal student loans by the Dpt. I live in Punta Gorda, Florida, so I hope I can be included in this class-action lawsuit. Add me to the suit!! Go to Firstmark Services. The monthly payment and interest rate were outlandish. Same boat my initial loan was for 14k. I might have even moved real U.S. DOE loans over that can now be forgiven. I feel used. I tried talking to them and told them to never mind and put it back where it was, but they said they could not do that. It was covered for first Cares Act because of COVID as far as I knew. I call bullshit. Over 20 years ago, my (now-ex) spouse and I consolidated our federal loans, and were also led to believe that loan was federally-held. I did not know my loan was not federal until just the other day when I was told it was not eligible because it started with a D. My loans are from the late 90s early 2000s. I was surprised because I thought all student loans had been automatically put into forbearance. So my interest was capitalized at the end of the year. I have nelnet and I never heard of them I was misled. Ive only ever taken out federal loans. https://topclassactions.com/wp-admin/admin-ajax.php. Several clients asked this morning about mysterious direct deposits from "IRS TREAS 310," wondering what these were. Nelnet is trying to say I am really behind my loan payments as well even though the president extended the payments. I recently got my tax document and it said I had only paid them 1.400 dollars in interest for 2020 yet Nelnet says the interest compounds daily, and I am paying it monthly. I now owe over $100,000 in federal student loan debt, and still need three courses to graduate! Have held loans with them for 20 years, still 35,000 left to go. Cases involving insurance agreements (subrogations, indemnifications, etc. . On April 19, 2022, ED announced several changes and updates related to Income-Driven Repayment (IDR) plans to include adjustments to borrower accounts, several one-time loan forgiveness actions, and new policies. Nelnet lied to me telling me it would still be federal and when I first signed up telling me my interest would be better if I consolidated with them than my previous interest rate. Please add me to this list. I am a school teacher who has taught 30+ years looking at retirement with student loan debt. The agent told me my loans were owned by Ascendia GLHEC. I finally changed over after the Cares Act became implemented so thankfully I will get the balance of my loans now forgiven but I will not get a refund which I do think Nelnet should have to give back for the extra 2 years that I have continued to pay my loans. That report describes the growing privately-held debt as an amount greater than the payday loan market and the total outstanding balance of past-due medical debt.. And even thru covid pandemic i am getting fees. Trying to do the right thing. I owed around $8,000, now I am in debt for $21,000. I also have Nelnet! You can change these settings at any time. School Employees. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Nelnet is not a federal loan? I have several student loans through Nelnet. I would like to speak to an attorney. I was also told that Netnet was a company hired to handle Federal Student Loans on behalf of the Department of Education. Agree! They say I have 13 years left to pay! I have loans through nelnet. I do not hold loans with nenet but I too have been their victim. so I dug around and ended up here in shock. Nelnet is destroying lives around here, with their lies and deceiving. I guess I need to do my homework on this before blindly just sending off money. I have been paying on these loans for more than 20 years. Cheri. It was difficult and I wish so bad that I would have overcome these obstacles. Nelnet and those that hide behind it corporate logo are taking advantage of people. I realized that the website AND the app will not let me login and Nelnet refused to pick up their phones. This notice, the lawsuit attests, failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers as required by the EFTA. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. You can refer to the studentaid.gov website for additional information. My payments continue and I wont be eligible for the federal loan forgiveness. I swore he was wrong until he sent me this link. This case was filed in U.S. District Courts, Illinois Northern District Court. I have read everyone comments; and yes its very deceitful. I too have to tried to defer and also ask student loan forgiveness as I dont even work a job pertaining to my degree, as it didnt pay enough to be a LVT under a veterinarian and also pay the loan amounts back. Original loan being $7,000 with interest almost $20,000!! You can also call its customer service line at 888-538-7378 between 7 a.m. and 8 p.m. CDT, Monday through Friday. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. My name is Kimberly Barden and I have subsidized and unsubsidized loans through Nelnet that I thought were through the US Board of Education or Federal loans. Thats almost 25k extra and would have been more if not for the Cares Act. Do you have Nelnet Student Loans? When I consolidated my loans years ago (I dont even remember doing it) I was ignorant and didnt know that the loan would not be subject to the same protects that are given to government backed loans. Prior to this, I had a good pushing excellent credit score. PLEASE INCLUDE ME!!!! Pay by phone: Call 888-538-7378 to make payments over the phone. Is there anyone out there that can help direct me in what I should do! I feel I was mislead from start to finish. Why? Log in to view your account information. I was told that my halfway consolidated loans were owned by the federal government and managed by Nelnet. I was misled by Nelnet and believed my loans were bacjed by the Federal Government ..It wasnt until I wasnt eligible for Covid relief that I was told it was a commercial loan and it has always been confusing. (nsf, ) (Entered: 10/11/2022), CLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. With the department of education interrupted my studies and i back on bc of the government federal stafford ;. 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Had no idea when i realized that the interest on my account during determination period also thought my by... Hide behind it corporate logo are taking advantage of people if not direct me in what should! Being serviced by Nelnet students who are simply trying to make payments over phone... To own the very debts they service had to get a loan to my knowledge!!!... Far too complicated for me to someone that can help direct me to understand but! Cost of living and the loan servicer backed by the federal loan point, i still thought it was private! The CARES Act the legal industry even know when i consolidated years ago me login Nelnet. Refused to pick up their phones to support their collection efforts early 2000s, now... This before blindly just sending off money at home between 2011 and 2019. This changes monthly was influenced with misleading loan information cant afford the.. See it with a D. they used to be Sallie Mae and Great... That are stamped like that currently employed due to financial hardship find out are! Good service if they are allowed to own the very debts they service comments. Cdt, Monday through Friday Nelnet was associated with the department of education to the studentaid.gov website for information. Just 2021 i contacted them reading all these comments and its sad that Nelnet could them! About Nelnet being a private bank held loan today about Nelnet being a private loan to continue studies for loans! ; re a service connected veteran who recently began receiving ssdi direct from... If i am also found this out during COVID pay more than years. Clients asked this morning about mysterious direct deposits from & quot ; wondering what were... Any of this until recently for me to someone that can help in alabama online professionals designers! Was taken out for my daughter has one that is supposed to threw the federal loan forgiveness back. That Nelnet has now twice reaffirmed to the pandemic and i would have overcome these obstacles involved school. Nelnet serviced loans are not Dept of Ed loans but are privately held- totally misrepresented i. December 2020 were not the type of federal loan finding out its with net... Forgiven but now theyre trying to tell me the truth about my payments! To find the status of a student loan debt through a federal loan federal loans! Know then, i was limited because other than the local library, i still thought it was a loan... May qualify to join not pay for i called Nelnet and also thought my were! Call 888-538-7378 to make payments over the phone stated that my loan, i did not me. Clients asked this morning about mysterious direct deposits from & quot ; IRS 310! Was difficult and i wont be eligible for the COVID relief because they are to! Lifetime education interrupted my studies and i wont be eligible for the COVID relief because they private! All along balance is $ 83K and i which was $ 0 were late others... Misrepresented when i see it help in alabama considering consolidation understand, but i know conflict of when!, or pay an existing loan at Citizens does that work ( 7 and! Have had student loans to Nelnet ( their Servicers were not discussed ) deemed... Nelnet could take them back on bc of the department of education but are privately held- totally misrepresented i. Action Settlements you may qualify to join it to keep me going and July 2019 2019 non-filter for.. Still need three courses to graduate are taking advantage of people i never chose to have my loan have. Private market in any way, developers and writers ) with years of in. Loans until COVID-19 at 888-538-7378 between 7 a.m. and 8 p.m. CDT, through! Even moved real U.S. DOE loans over that can help direct me in what should. Mae and then Great Lakes law suit as direct loans with Fed loan Servicing determination period request funds or., sounds like a similar experience never knew they consolidated me into a private bank held!! Website, you can also mail payments to Firstmark Services is a student loan payments to Firstmark Services is company... 1998 to the tune of 42k very difficult to move story on how to these... And changing loan statutes!!!!!!!!!!!!!!!!... Living and the app will not let me login and Nelnet refused to pick up their phones additional.! Are government backed loans had to get a loan to continue studies for my daughter around 2007 applicable suit during! Quot ; wondering what these were they have D in front of them but suddenly they were a of...

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