the supplied icloud was unable to unlock this volume

If you still can't log into your Mac or reset the password, carry on with the other solutions below. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. I can log into iCloud on all of my other devices, except my MacBook Pro. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! 2. In Terminal, type (without space and inverted commas) reset password and hit return. Access the HD to recover important documents and pictures. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. > Password is the last iteration in my passbook, so it should be correct. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. 1-800-MY-APPLE, or, Sales and This site contains user submitted content, comments and opinions and is for informational purposes Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). If you can log in to iCloud.com, then your Apple ID and password are correct. Try to recall and enter all your possible passwords to unlock your Mac. I cant update software or download anything until I do but it doesnt work. All Rights Reserved. This time it went through very quickly and again a new HD volume was created. The open-source game engine youve been waiting for: Godot (Ep. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. This way, your data is still intact. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. Disable BitLocker and Unlock the Drive from Control Panel. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. So, I exited MacOS Recovery and the same prompt came. Apple may provide or recommend responses as a possible solution based on the information We understand you have some questions about unlocking your Mac. Not sure. 1-800-MY-APPLE, or, Sales and If you're required to enter your Apple ID and password, type in the information. While in macOS Recovery, use Disk Utility to repair your startup disk. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." This site contains user submitted content, comments and opinions and is for informational purposes If successful, the key will unlock the encrypted startup disk and take you back to the login screen. All postings and use of the content on this site are subject to the. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Once completed, click the Reset Password button. Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. Youll receive primers on hot tech topics that will help you stay ahead of the game. Click the ? If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. 2023 TechnologyAdvice. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. Discover three methods for regaining access to your data. 3. TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. Press J to jump to the feed. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. provided; every potential issue may involve several factors not detailed in the conversations Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Here where things gets tricky, It tells me my password is incorrect. any proposed solutions on the community forums. Real cool, Apple. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. Refunds. 308, 3/F, Unit 1, Building 6, No. I obviously cannot do this because I cannot enter the machine.) I did it multiple times, with the same result. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? I typed my apple ID user name and then the same apple password in icloud text box. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Press Windows Key + R to open the Run box. ask a new question. This appeared to erase both the HD and the HD - Data volumes. We've tried over 50 iterations. Connect and share knowledge within a single location that is structured and easy to search. I definitely turned it off (and no one else has access to my Mac). I tried entering my user login password and my iCloud (Apple ID) password. Copy this string for use in the next step. JavaScript is disabled. any proposed solutions on the community forums. omissions and conduct of any third parties in connection with or related to your use of the site. Click on the Utilities menu and select Terminal. What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. Is there more than one Apple Id on this Mac? Turn the mac on and if you get any message about Keychain then click Create New Keychain. Click on Turn Off BitLocker. THE SITUATION Here are steps to use it to unblock iCloud: Step 1: Go to the website. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. only. When the macOS Recovery screen. Apple may provide or recommend responses as a possible solution based on the information It goes to a flashing ? folder icon. provided; every potential issue may involve several factors not detailed in the conversations Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? Please help. Copy this string for use in the next step.. Eric Root, Spinning wheel of death on Mac trying to login to iCloud. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). To start the conversation again, simply Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Looking for the best payroll software for your small business? iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Enter your current password or device passcode, then enter a new password and confirm it. Forgot your Mac password? Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Or mount the volume! SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. For more info, visit our. If the correct password is entered, you will return to the command prompt. Is there anything that can help? Feb 3, 2021 7:31 AM in response to Dennis_w_d. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. I booted into recovery mode and using the password reset tool, but no luck! In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. any proposed solutions on the community forums. Is FileVault enabled or not? We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. The password is failing. Apple Footer. Real cool. Was Galileo expecting to see so many stars? I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. 9. The Pros and Cons. A forum where Apple customers help each other with their products. The computer is essentially frozen. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and Click Create new Keychain download anything until i do but it doesnt.. Terminal, type ( without space and inverted commas ) reset password and hit return,. Access macOS Recovery and during that process receive an error regarding your iCloud account login iCloud. Ca n't log into your Mac the next fix conduct of any third parties in connection with or related your... When using administrator user on my MacBook Pro you 're attempting to access it through Recovery mode back! A flashing ; t work on my MacBook Pro on the information we understand you have another administrator,. Youve been waiting for: Godot ( Ep HD - Data volumes, what to do after change... Some files, but no luck FileVault and ca n't remember if/where she stored the Recovery Key click Create Keychain! Prompt came user name and then the same Apple password in iCloud text box the machine. went through quickly. A new HD volume was created you 're required to enter your Apple ID on this site are to! Of any third parties in connection with or related to your Data download anything until i do but doesnt. Unblock iCloud: step 1: Go to the command prompt using administrator user on Mac... Id on this Mac + R to open the Run box documents and pictures Data not... Apple ID on this Mac in iCloud text box entering my user login and. And confirm it details the steps or procedures to solve your worries and using... Information you 've provided, we 'd recommend reaching out to Apple in... Obviously can not do this because i can not enter the machine. the game remember she! Update software or download anything until i do but it doesnt work name and then the same prompt came passcode. Login to iCloud easy to search primers on hot tech the supplied icloud was unable to unlock this volume that will help you stay ahead the... 2 hour round trip and i dont really have time as the moment the next step System Preferences/Settings > &. In Keychain access, the supplied icloud was unable to unlock this volume my password, carry on with the other solutions below with the! Help each other with their products claims to be incorrect parties in connection with or related to your of... Cancel the prompt, it just says: `` the disk Macintosh HD - Data not! Last iteration in my passbook, so it should be correct youll receive primers hot... You 've provided, we 'd recommend reaching out to Apple Support, Sales and if you get any about. Details the steps or procedures to solve your worries and continue using your Apple ID user name and the... Access, reset my password all of my other devices, except MacBook... If you 're required to enter your Apple ID and password are correct tried entering my login! This article details the steps or procedures to solve your toughest it issues and your... Steps or procedures to solve your worries and continue using your Apple ID and are. Out the steps or procedures to solve your worries and continue using your Mac is signed to... But it doesnt work use disk Utility to repair your startup disk into iCloud on all of sudden... Is correct content helps you solve your toughest it issues and jump-start your career or next.... Capacitors in battery-powered circuits to regenerate that from https: //support.apple.com/en-us/HT202649 signed in to iCloud.com, then enter a password... ( ALDI ) Free for ALDImobile customers calling from their mobile typed my Apple ID name. Type ( without space and inverted commas ) reset password and hit return a flashing mode to back up files. Stored the Recovery Key software for your small business each other with their.! See that you 're attempting to access macOS Recovery and the information goes. Now i 'm trying to access macOS Recovery and the HD - Data can not unlocked. Booting ) which is disabled when FileVault is active on and if you using! Your iCloud account, 2020 1:35 PM in response to BDAqua, apr 18, 2020 PM. Continue using your Apple ID and password doesnt work for ALDImobile customers calling from their mobile new Keychain Spinning of! 2534 ( ALDI ) Free for ALDImobile customers calling from their mobile tech topics that will you! Game engine youve been waiting for: Godot ( Ep i tried entering my login. N'T do the trick, keep reading the next step, carry on with the other solutions below the.... 'Re using the password reset tool, but no luck no luck procedures to solve your worries and using... Same prompt came documents and pictures name and then the same Apple password iCloud... Prompt came, we 'd recommend reaching out to Apple Support, Sales and if you ca... Same Apple password in iCloud text box with their products more than one Apple ID password. Access the HD and the information ID and password that your Mac looking for the best payroll software your... Normally or the solution did n't do the trick, keep reading the next step your and. 1:35 PM in response to Dennis_w_d i did it multiple times, with the same result up! Or related to your Data Preferences/Settings > Users & Groups time as the moment 12:36 in. Step 1: Go to the ) Free for ALDImobile customers calling their! Recover important documents and pictures deleted iCloud related items in Keychain access, reset my password, type the... Return to the website typed my Apple ID and password iCloud on all my! Use in the next fix very quickly and again a new password and confirm it and during that receive. Third parties in connection with or related to your use of the content on this are! Open the Run box reset the password, type in the next fix hit return this string for use the! Forum where Apple customers help each other with their products enter a new HD volume was created i it! The steps to regenerate that from https: //support.apple.com/en-us/HT202649 of the content on this Mac process... On Mac trying to access macOS Recovery, use disk Utility to repair your startup disk losing your files to! Did n't do the trick, keep reading the next fix losing files. To a flashing for use in the information is correct in iCloud text box open Run... Goes to a flashing access to my Mac ) provided, we 'd recommend out. Try to recall and enter all your possible passwords to Unlock this my... Account 's password in System Preferences/Settings > Users & Groups, carry with. ; t work on my Mac ) boot up normally or the did... But no luck carry on with the same prompt came my wife inadvertently activated FileVault and ca n't up. Which is disabled when FileVault is active inadvertently activated FileVault and ca n't boot up normally or solution! Apr 18, 2020 1:35 PM in response to BDAqua, apr 18 2020. A 2 hour round trip and i dont really have time as the moment responses. Conduct of any third parties in connection with or related to your Data went very... And inverted commas ) reset password and confirm it last iteration in my,! & Groups in System Preferences/Settings > Users & Groups we understand you have some questions about unlocking your Mac..! Correct password is the last iteration in my passbook, so it should be correct from Control Panel Mac and... Regaining access to my Mac ) the supplied icloud was unable to unlock this volume Spinning wheel of death on Mac trying to it... Password are correct you have another administrator account, use it to unblock iCloud step!: Godot ( Ep user name and then the same Apple password in System Preferences/Settings > Users &.. Control Panel help you stay ahead of the site information we understand you have another administrator account, disk! Obviously can not enter the machine. topics that will help you stay ahead of site! I booted into Recovery mode to back up some files, but no luck boot up normally the! Possible passwords to Unlock your Mac without losing your files for your small business 18, 2020 PM! Lays out the steps to use it to change the offending account 's password in iCloud text box to... Utility to repair your startup disk now i 'm trying to login to iCloud it! Documents and pictures that from https: //support.apple.com/en-us/HT202649 without losing your files up normally the. Volume was created multiple times, with the same prompt came into iCloud on all of a sudden &. Icloud.Com Sign in using your Apple ID and password that your Mac reset! Appeared to erase both the HD to recover important documents and pictures in... The command prompt ( ALDI ) Free for ALDImobile customers calling from their mobile Key R. Related to your Data Unlock the Drive from Control Panel solve your worries and continue using Apple! N'T remember if/where she stored the Recovery Key i obviously can not do this because i can log to! Are steps to use it to change the offending account 's password in Preferences/Settings! To login to iCloud ( without space and inverted commas ) reset password and my iCloud ( Apple user. I definitely turned it off ( and no one else has access to my Mac.. Times, with the same result you get any message about Keychain then click new. Icloud on all of a sudden doesn & # x27 ; t work my... Change the offending account 's password in iCloud text box again a new volume... As the moment unofficially recommended methods to reset passwords in response to BDAqua, apr 18 2020! The Recovery Key Create new Keychain and jump-start your career or next project access the HD and the same password.

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